Privacy Policy
Super Mop Cleaning Services LLC (“Super Mop,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or our cleaning services.
Information We Collect
When you visit our website or book our cleaning services, we may collect certain information, including:
- Personal Information: such as your name, address, email address, phone number, and payment details when booking our services.
- Usage Information: including your IP address, browser type, device information, and browsing history on our website.
- Communication Information: such as messages, feedback, or inquiries you send to us through email, phone, or our website.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and deliver our cleaning services to you.
- To communicate with you regarding your bookings, appointments, and inquiries.
- To process payments for our services.
- To improve our website, services, and customer experience.
- To respond to your feedback, complaints, or requests for assistance.
- To comply with legal and regulatory requirements.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure payment gateways for processing payments and ensure that your data is encrypted during transmission.
Sharing Your Information
We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, IT support providers, and marketing partners. We require these third parties to maintain the confidentiality and security of your information and use it only for the purposes specified by us.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings and opt-out of certain tracking technologies, although this may affect your ability to access certain features of our website.
Your Choices and Rights
You have the right to access, correct, or delete your personal information held by us. You may also request to restrict or object to the processing of your information, as permitted by applicable law. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.
Changes to This Policy
We may update or revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at [email address] or [phone number].
Thank you for trusting Super Mop Cleaning Services LLC with your privacy. We are committed to safeguarding your information and providing you with excellent service.